Effective Date: March 19, 2026
This Privacy Policy describes how DeckWashandStain.com collects, uses, discloses, and protects personal information obtained through our website, forms, communications, and related services.
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, property address, project details, and any other information you choose to submit through contact forms, estimate request forms, appointment requests, SMS opt-in forms, or direct communications with us.
We may also collect certain information automatically when you visit the website, including but not limited to IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, and interactions with website features.
We may use the information we collect to respond to inquiries, provide estimates, schedule appointments, deliver services, communicate with customers, send project updates, provide customer support, improve website performance, maintain business records, enforce our terms, and, where permitted by law or authorized by consent, send marketing or promotional communications.
We offer the option to communicate via text message for project updates and scheduling. By providing your mobile number, you agree to receive text messages from DeckWashAndStain.com.
Mobile numbers collected for SMS purposes are gathered via a double opt-in process or explicit checkbox on our contact forms.
You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
Message frequency varies based on your project status. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
DeckWashandStain.com does not sell your personal information. We may share your information with service providers, contractors, software vendors, marketing providers, analytics providers, communication platforms, or other third parties that assist us in operating our business, providing services, processing requests, communicating with you, or maintaining our website and business operations. We may also disclose information where required by law, legal process, or to protect our rights, property, safety, or the rights, property, or safety of others.
DeckWashandStain.com may use cookies, pixels, web beacons, tags, scripts, and similar technologies to operate the website, enhance user experience, analyze website traffic, remember user preferences, improve performance, and support advertising and marketing efforts.
These technologies may collect information such as browser type, device information, IP address, pages visited, referring sources, length of visit, clicks, scrolling behavior, and interactions with forms or other website features.
We may use third-party analytics and advertising tools to help us understand how visitors use the website, measure campaign effectiveness, and improve our website and services. These third parties may also use cookies and similar technologies in connection with their services.
Most web browsers allow users to control cookies through browser settings. However, disabling cookies may affect the functionality or availability of certain features of the website.
DeckWashandStain.com uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
This website may contain links to third-party websites or services. DeckWashandStain.com is not responsible for the privacy practices, policies, or content of any third-party websites or services.
All estimates provided by DeckWashandStain.com are based on visible and reasonably accessible conditions observed at the time of inspection, as well as the information available before work begins. Estimates do not constitute a guarantee that no additional issues exist beyond those visible at the time of review.
Because wood restoration, deck repair, fence repair, pergola work, gazebo work, cleaning, sanding, staining, sealing, demolition, and related services may reveal hidden conditions once work begins, the final scope of work may change if concealed damage, wood rot, structural issues, water damage, insect damage, fastening failures, prior improper repairs, coating failure, or other unforeseen conditions are discovered.
Any labor, materials, repairs, preparation, demolition, disposal, or services not specifically stated in the written estimate are excluded from the quoted price. If additional work is determined to be necessary, such work may require customer approval and may result in additional charges.
A deposit may be required before scheduling, material ordering, or commencement of work. Deposit requirements, if any, will be stated in the estimate, invoice, or related service agreement.
Estimate pricing may be subject to revision due to changes in material costs, manufacturer pricing, product availability, discontinued items, customer-requested upgrades, changes in project scope, or site conditions that differ materially from those observed at the time of estimate preparation.
Final appearance of stained, sealed, painted, cleaned, or restored surfaces may vary based on wood species, age, weathering, porosity, grain variation, moisture levels, previous coatings, sun exposure, repairs, and other existing substrate conditions. Exact color matching cannot be guaranteed.
Project scheduling, application timing, drying times, curing times, return visits, and completion dates are subject to weather, temperature, humidity, precipitation, wind, site conditions, material availability, and other factors outside the reasonable control of DeckWashandStain.com.
Unless otherwise stated in writing, estimates are valid for fifteen (15) days from the date issued.
Acceptance of an estimate, execution of a service agreement, payment of a deposit, or scheduling of work shall constitute acknowledgment and acceptance of these Estimate Terms and Conditions.
Any warranty offered by DeckWashandStain.com shall apply only to the specific services expressly identified in writing and shall be subject to all stated exclusions, conditions, and limitations.
Unless explicitly stated otherwise in writing, warranties do not cover normal wear and tear, fading, weathering, checking, cracking, shrinking, swelling, wood movement, peeling caused by pre-existing conditions, failure caused by structural movement, standing water, drainage issues, sprinkler exposure, roof runoff, vegetation contact, excessive foot traffic, pet damage, abuse, neglect, lack of maintenance, customer-supplied materials, or work performed by others.
No oral statement, representation, or prior communication shall modify any written warranty unless expressly confirmed in writing by DeckWashandStain.com.
Depending on your location, you may have the right to:
If you have any questions regarding these Privacy Policy, Estimate Terms and Conditions, or Warranty Limitations, you may contact DeckWashandStain.com through the contact form available at: